Beth Wi knows a thing or two about the impact and possibilities of Robots in the Travel & Hospitality industry. She joins the discussion at Testbed Vegas’ I-Robot – U-Robot. All about Robots in Travel & Hospitality on April 30th at Desert Winds Coffee Roasters.
Beyond being a presenter on the topic at TEDx and KNPR, Beth, as a student and MBA Candidate (among other awards) of UNLV’s leading hospitality program has conducted her research specifically on the impact of Robots in the Hospitality industry.
Beth combines her previous and current studies and broad academic qualifications with a decade of experience in the Travel & Hospitality industries, positioning her well to appreciate the potential of the next wave of industry workforce assistants.
Beth first graduated with a Bachelor’s degree in Hospitality from UNLV. Upon graduation, she spent five thousand hours in the air as a flight attendant with one of the worlds leading Asia based carriers, Cathay Pacific Airways in Hong Kong. Here she learned the importance of quality service delivery and cultural sensitivity.
In addition to her work in the airline sector, Beth also spent a number of years working in various operational hospitality roles with Las Vegas leading brands such as MGM Resorts, Caesars and Hyatt.
Last fall of 2017, she began pursuing a dual degree program in MBA/MS in Hotel Administration. Following her passion for making an impact in the hospitality industry, the focus of her research is to explore hotel employees’ perceptions of service robots in the hospitality workplace. Through analysis of human attitudes toward robots, the outcome of the proposed research may help offer smart deployment strategies for hotels and reduce potential employee anxiety and increase employee engagement. She is committed to providing effective and accountable research to improve the overall quality of the hospitality industry.
In addition to her studies she is also actively involved in higher education working with UNLV faculty in teaching roles for topics as diverse as Information Technology and Organisational Behaviour. Beth is also an accomplished presenter and speaker on various topics in hospitality.
In her spare time she enjoys volunteering for organisations such as HFTP (Hospitality Finance & Technology Professionals where she is Vice President of the Las Vegas Student Chapter as well as Clark County School District, Opportunity Village and Habitat for Humanity.
As a member of the Testbed Vegas community we are thrilled to have Beth share her knowledge with the audience and look forward to the insight gleaned from her research.
Join us at Desert Wind Coffee Roasters for a genuine insight on Robotics in Travel & Hospitality.
COMMUNITY | DIALOGUE | EDUCATION | EXHIBITION
Desert Wind Coffee Roasters
7772 W Sahara Ave, Las Vegas, NV 89117
April 30th 2019 6.30pm-8.30pm
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